Please press one if you agree. If you do not wish to have your call recorded, please press two."
This is Austrian Airlines's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Austrian Airlines agent. This phone number is Austrian Airlines's best phone number because 2,700 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-843-0002 include Make a booking, Change flight, Cancel flight, Flight delayed, Baggage problem and other customer service issues. Rather than trying to call Austrian Airlines first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Austrian Airlines has 1 phone number. It's not always clear what is the best way to talk to Austrian Airlines representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Austrian Airlines. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Austrian Airlines. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that'll call and chat with customer service for you, then send you a report. Or, there's our other free service that'll wait on hold and let you know when a human rep is on the line. If those don't quite appeal, our team's also documented the phone menu for Austrian Airlines below.
Let us call and talk to Austrian Airlines on your behalf! Our AI-powered phone can dial, navigate their menu, wait on hold, and even speak with customer service for you, completely free. You won't even need to learn all the different phone options. Curious how we call for you?
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can call, navigate menus, and even wait on hold for you. But, of course, you can always choose to do all the talking yourself. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about navigating confusing menu options or getting lost in the phone maze. Want to learn more about skipping the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. Remember, all these free tools are completely optional. Our CallHelpdesk researchers regularly call the Austrian Airlines phone number to document exactly how their phone system works. Here's how our research team describes the greeting you'll hear when you call the Austrian Airlines phone system: "If you're calling from Canada, press 1. If you're calling from the US, press 2." And here's our latest tip for getting through the phone menu to a real person as quickly as possible: Just press 2 for the US, then press 1 to confirm the call can be recorded, and then hold for the Representative. Below, you'll find some clips we've gathered from Austrian Airlines's phone menus, along with tips that should give you a good idea of what you'll run into when you call. We've also highlighted why each of these is important.
Welcome to Austin Airlines! It's nice to have you on board. Just so you know, we're forwarding your call to a Lufthansa service center right now. You might have to wait a bit longer before we can answer your call. Our clinics will do their best to help you. If you're calling Austrian Airlines general reservations, do you want to check in, look up current departures and arrivals, or find the best flight connection? Please visit austrian dot com for more information. For quality purposes, some calls might be listened to or recorded. Please press one if you agree. If you don't want your call recorded, please press two.
Welcome to Austin Airlines! It's great to have you with us. Due to some organizational changes, we're currently forwarding your call to a Lufthansa service center. You might experience a longer wait before your call can be answered. Our clinics will do their best to help you. You've reached Austrian Airlines general reservations. Do you want to check-in, or look up current departures, arrivals, or the best flight connection? Please visit Austrian.com for more information. For quality assurance, your call may be monitored or recorded. Please press one if you agree. If you don't wish to have your call recorded, please press two.
Austrian Airlines runs the call center for this 800-843-0002 phone number 24/7. The short answer? You should call on a Wednesday. We based this observation and the next section on analyzing 483 calls made over the last 90 days with our free, web-based phone (see above).
When you use our free AI-powered phone, it can call, talk, wait on hold, or even navigate for you. Plus, you can schedule your call with Austrian Airlines for a time that works best for you and when they're open. We'll confirm you're ready before making the call, just in case. Essentially, this means you can "set it and forget it" well ahead of time. Thinking about scheduling a call with Austrian Airlines? Here's an important note to keep in mind: busy times versus hold times versus the best time to call. When we talk about 'busy' or 'less busy' times, we're really just referring to how many calls are coming in. The busiest times are when the most people are calling this Austrian Airlines phone number, and least busy times mean fewer callers. But a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Austrian Airlines staff their call centers differently throughout the day and week, adjusting based on demand. So, you might actually find yourself with a shorter wait time even during what seem like the busiest periods. And when we say 'the best time to call,' we're talking about that sweet spot: a good mix of fewer calls and shorter wait times.
If you're calling Austrian Airlines, Saturday's your best bet for a quiet line. Tuesday, on the other hand, is the busiest, averaging 66% more calls. We've gathered this data from a sample of 483 calls made with our AI-powered, web-based phone over the last 90 days. Remember, Tuesday's busiest, Saturday's quietest.
We've found that Wednesday typically has the shortest hold times. On average, you'll wait the longest in the queue on Sunday – that's 320% longer than our shortest wait! It's clear there's more fluctuation in hold times throughout the week than there is in actual call volume. But honestly, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. Here's a quick summary of the pattern: call and talk for me wait on hold for me Sun Longest Mon Tue Wed Shortest Thu Fri Sat Sun Longest Wed Shortest.
The best day to call Austrian Airlines? That'd be Wednesday. It isn't their least busy day, but hold times are shortest. Since it's still on the busy side, it seems Austrian Airlines staffs up on Wednesday to handle the higher call volume, making it the best time to call.
Before you call Austrian Airlines, if you've got a moment, we recommend checking our articles for answers to common questions. Like, what's the baggage allowance for Austrian Airlines?
Your baggage allowance with Austrian Airlines varies by travel class and destination. For Economy Class, you're typically allowed one carry-on bag (up to 8 kg) and one checked bag (up to 23 kg). Business Class passengers can bring two carry-on bags (8 kg each) and two checked bags (up to 32 kg each). If you're flying to/from the USA and Canada, there's an increased allowance: Economy Class gets two checked bags (up to 23 kg each), and Business Class gets two checked bags (up to 32 kg each). You might face additional fees for excess baggage. It's best to check the official Austrian Airlines website or contact them directly for detailed, up-to-date baggage info. Need to change your flight with Austrian Airlines?
If you need to change or cancel your Austrian Airlines flight because something's come up, you can do it quickly and easily. You can rebook online or cancel by phone. However, depending on when you make changes, fees might apply. These are some top Austrian Airlines customer service problems.
Want answers to your Austrian Airlines customer service questions? Just click the link above! You'll find step-by-step guides for even the trickiest issues. You can also describe a new problem and get instant answers. Below are some recent calls to Austrian Airlines and what they were about. Do any of these sound like why you're trying to call? * Delayed baggage inquiry: "I'm calling in regards to a delay package that I filed yesterday during our flight into Budapest." (6m 27s, Jan 7, 2025 2:35 AM) * Flight cancellation inquiry: "I just called to confirm a little while ago and was told that the flight was canceled." (43m 46s, Dec 27, 2024 10:26 AM) * Flight booking changes: "I was told that the flight was canceled." (8m 14s, Dec 27, 2024 10:17 AM) * Change flight reservations: "I'm wondering if I can add or change my flight my wife's flight to be on the same flight that I am." (12m 36s, Dec 27, 2024 9:26 AM) * Flight gate inquiry: "I'm just calling in to find out where the gate will be for a flight going out to Vienna today." (4m 26s, Dec 18,
You don't just have to call Austrian Airlines customer service. We've listed the best contact options below, grouped by medium.
You can access Austrian Airlines customer service online via their website, but it's often a last-ditch effort, or sometimes your only choice. You'll likely dig through help articles before finding a form to submit a problem, and it rarely leads to a real-time chat. That's why CallHelpdesk doesn't recommend it unless it's your only option.
Here's the best phone number for Austrian Airlines, along with the current real-time wait on hold and some handy tools to help you skip the phone lines and get straight to an agent. We know this is Austrian Airlines's top phone number because 2,700 customers, just like you, have used it in the past 18 months and given us their feedback. When you call 800-843-0002, their customer care team can usually help with common issues like making a booking, changing or canceling a flight, dealing with a delayed flight, baggage problems, and other customer service needs. Instead of calling Austrian Airlines right away, tell us what you're dealing with first. That way, we might be able to suggest the best way to reach them, whether by phone or online. All in all, Austrian Airlines only has one phone number. It's often tough to figure out the best way to actually speak with someone at Austrian Airlines, which is why we started putting together this info, all based on suggestions from our customer community. Please keep sharing your experiences with us so we can keep making this free resource even better. Just so you know, CallHelpdesk doesn't actually run call center services or handle customer support for Austrian Airlines. The two organizations aren't related at all. What CallHelpdesk does is build free tools and share information to help customers of companies like Austrian Airlines. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company and completely skip waiting on hold to talk to a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. As long as you keep sharing this with your friends and family, we'll keep right on doing it.