📄 Original Content
1579 wordsHow to contact Autodesk Customer Service
Customer Service on X (formerly Twitter)
Customer Support on Facebook / Messenger
Customer Help Desk / Web Support
How should I prepare for my conversation with Autodesk?
What is Autodesk Account?
What are the system requirements for Autodesk software?
What are the payment options for Autodesk subscriptions?
Top Autodesk customer problems and solutions
Can I get a real live person at this phone number?
Calling this Autodesk Customer Number
I'm not sure if this number simply doesn't work or just wasn't operational for someone who isn't an Autodesk customer, but I had no success when trying to call this number. When I dialed, all I got was a busy signal. I tried again 15 minutes later and got the same result and then waited another 30 minutes and still had no luck.
Searching this number reveals that it's meant to be used as a phone number for Autodesk, but Autodesk really doesn't want to tell anyone that. You can't get access to the phone number on the website unless you've got an Autodesk account, as the company doesn't list it anywhere on its site. When you visit the "Contact Support" page, you're not given a phone number to call anyone unless you sign in to an existing account.
If you don't have an account, the best that Autodesk offers you is the chance to set up a chat with an agent on the website. Otherwise, it's not going to give up its customer service number. Searching on non-Autodesk sites reveals the phone number, with people complaining that they have to pay to get anyone on the phone with Autodesk.
According to screenshots from non-Autodesk sites, the company used to spell out that the phone was not available for non-subscribers, with the same restrictions in place for email. These days, the phone isn't listed as an option at all. If you sign into an Autodesk account, you are likely granted the phone number, but based on my experience, it doesn't seem to work properly anyway.
Unless the number is only workable to people who genuinely subscribe and there's some kind of trick to that, it seems that this should be considered a non-working phone number. Trying on multiple occasions yielded no results, and the company doesn't seem to offer anything to provide non-subscribers with a way to contact a live person at Autodesk.
I understand the need to both offer subscribers something for their money as well as the need to limit wasted time, but this seems to be excessive. There should be a way for potential customers to speak to someone and decide that they want to set up an account, without someone having to do it on their own. As it is, people have to decide to start a trial or make a purchase without any kind of guidance, which is far from ideal. Some companies in this situation offer one line for subscribers and one for general questions or an automated system, which would likely be a helpful solution that gave everyone an option.
Until they get this number fixed, I wouldn't use this number for anything.
Conclusion and closing notes
This is Autodesk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Autodesk agent. This phone number is Autodesk's best phone number because 1,656 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Autodesk customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-873-3375 for, including and other customer support issues. The Autodesk call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Autodesk has 1 phone number. It's not always clear what is the best way to talk to Autodesk representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Autodesk. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Autodesk. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
✨ Humanized Content
1487 wordsHow to contact Autodesk Customer Service
You don't just have to call Autodesk customer service. We've listed other contact methods below, ordered by popularity.
Customer Service on X (formerly Twitter)
Autodesk, like many companies, offers customer service on the X platform (formerly Twitter) Mon-Sun 12pm-5pm EST. While you won't often get a live chat with a customer service rep, this channel can get you rapid response times and is a useful option if you've got an X/Twitter account.
Customer Support on Facebook / Messenger
You can get help from Autodesk's Facebook support team at facebook.com/autodesk. Some customer service teams, like Autodesk's, accept inquiries through Facebook Messenger. It's a good option if you have a Facebook account, and you might even chat live with an agent this way.
Customer Help Desk / Web Support
Autodesk customer service support is available at usa.autodesk.com, but it's often a last (sometimes only) resort. You'll likely dig through help articles before finding a form where you're "allowed" to submit a problem to their team. Since it rarely leads to a real-time conversation, CallHelpdesk doesn't recommend this unless it's the only way.
How should I prepare for my conversation with Autodesk?
If you've got a little time for some reading and research, we recommend checking out our articles on specific problems. Whatever Autodesk issue you're facing, we likely have an answer and tips to help you sort it out. We've listed some popular problems here, along with brief answers. For full details or to ask follow-up questions live, just click on the question. What is Autodesk Account?
What is Autodesk Account?
Autodesk Account is an online platform from Autodesk where you can access and manage all your Autodesk software licenses and subscriptions. Think of it as your central hub to stay organized and keep tabs on all your products, services, and benefits. It's super convenient because you can easily download and install software, plus check out all the latest updates and product enhancements. What's more, you're able to control and assign user permissions within your organization, track software usage, and handle subscription renewals. You'll also get access to valuable resources like learning materials, product tutorials, and community forums, which really boosts your overall experience and gives Autodesk software users great support. By the way, what are the system requirements for Autodesk software?
What are the system requirements for Autodesk software?
Autodesk software's system requirements vary by product and version. It's always best to check the product's system requirements page on the Autodesk website for the most accurate, up-to-date info. Generally though, you'll need a compatible Windows or macOS operating system, a capable graphics card with dedicated video memory, sufficient RAM, and a powerful multi-core processor. Other needs might include a high-resolution display, an internet connection for installation and license activation, plus specific hardware or software for certain features or integrations. Just hitting the minimum requirements might not give you optimal performance, so it's smart to exceed them if you can. What are the payment options for Autodesk subscriptions?
What are the payment options for Autodesk subscriptions?
Autodesk understands that everyone has different needs, which is why they offer a variety of flexible payment options for their subscriptions. You've got several convenient ways to pay for your Autodesk subscriptions. Most people find paying with a credit card the easiest option. Autodesk accepts all major credit cards, including Visa, Mastercard, American Express, and Discover. Plus, you can always pay through PayPal, which is a super popular online payment platform. In some cases, like for specific subscriptions or regions, Autodesk might even offer other ways to pay, such as direct debit or purchase orders. These choices are all about making it simple for you to manage and pay for your Autodesk subscriptions, giving you the flexibility to pick whatever works best for your business or personal needs.
Top Autodesk customer problems and solutions
Just click the link above for answers to almost any Autodesk customer service question, including step-by-step guides for even the most complex issues. Or, if you prefer, click below to describe your problem, and we'll get you answers instantly. Help me with my issue Help me with my issue
Can I get a real live person at this phone number?
While this Autodesk number won't connect you with a live person, our CallHelpdesk researchers still give it a ring regularly to map out the phone system. It's just recordings. When our research team calls, we still jot down any important changes or info, so you won't have to call to find out yourself. Here's their latest summary: Press 1, then 2, and it'll send you straight to www.autodesk.com/customer service.
Calling this Autodesk Customer Number
By Adam Goldkamp I'm not sure if this number simply doesn't work or if it's just not operational for someone who isn't an Autodesk customer, but I had absolutely no luck when I tried calling it. When I dialed, all I got was a busy signal. I tried again 15 minutes later and got the same result, then waited another 30 minutes and still had no luck. A quick search for this number reveals that it's meant to be an Autodesk phone number, but Autodesk really doesn't want to tell anyone that. You can't even find the phone number on their website unless you're signed into an Autodesk account, as the company doesn't list it anywhere on its site. If you head to their "Contact Support" page, you won't see a phone number to call anyone unless you're logged into an existing account. If you don't have an account, the best Autodesk offers you is the chance to set up a chat with an agent on the website. Otherwise, it's not going to give up its customer service number. If you search outside of Autodesk's own sites, you can find the phone number, and people are complaining they have to pay just to get someone on the phone with Autodesk. Screenshots from non-Autodesk sites show the company used to clearly state that the phone wasn't available for non-subscribers, and the same went for email. These days, the phone isn't listed as an option at all. If you sign into an Autodesk account, you'll likely get the phone number, but from my experience, it doesn't even seem to work right anyway. Unless there's some secret trick to making it work, or it's only for genuine subscribers, it seems like this number is just plain broken. I've tried multiple times without any luck, and it seems like Autodesk doesn't give non-subscribers any way to talk to a real person at Autodesk. I get that they want to give subscribers value for their money and also avoid wasting time, but this feels like too much. Potential customers should be able to chat with someone before deciding to set up an account, instead of having to figure it out completely by themselves. Right now, people have to commit to a trial or purchase without any guidance at all, which isn't great. Other companies in similar spots usually have a line for subscribers and another for general questions, or even an automated system. That would probably be a really helpful solution, giving everyone a choice. Honestly, until they get this number fixed, I wouldn't even bother using it for anything. Adam works tirelessly to help customers navigate tricky phone trees and find the best tips and tricks. He's also written tons of guides for dealing with those really tough customer service issues. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
Conclusion and closing notes
This is Autodesk's best phone number, offering real-time wait times and tools to help you skip the lines and reach an agent. It's considered Autodesk's best because 1,656 customers, just like you, used this contact info over the last 18 months and gave us feedback. Unfortunately, no Autodesk customer service agents pick up the phone, so we've put together other ways to solve common issues customers call 800-873-3375 for, including and other customer support issues. Calling Autodesk's call center means you'll hit their IVR or robotic phone menu, which is, of course, open 24/7. Autodesk only has 1 phone number. It's not always clear how to best talk to Autodesk reps, so we started compiling this info from customer community suggestions. Please keep sharing your experiences so we can improve this free resource. CallHelpdesk doesn't provide call center services or customer support operations for Autodesk. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Autodesk. For large companies, this includes tools like our CallHelpdesk Phone, which lets you call but skip waiting for a live human rep. We keep working on these tools to help customers like you (and ourselves!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.