This is Avangrid's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Avangrid agent. This phone number is Avangrid's best phone number because 168 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 503-796-7000 include and other customer service issues. Rather than trying to call Avangrid first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or email or web. In total, Avangrid has 1 phone number. It's not always clear what is the best way to talk to Avangrid representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Avangrid. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Avangrid. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
CallHelpdesk researchers regularly call this Avangrid phone number to keep tabs on their phone system. Here's what our research team found when they called Avangrid and how their system greets you: "Thank you for calling Avangrid Renewables. If you already know the extension of the person you're trying to reach, you can just enter the 4-digit number anytime. Want to use the company directory to find someone by spelling their last name? Press 1. Need their office location or hours? Press 2. If you're trying to verify employment, press 3. Landowner needing help? Press 4. To RSVP for a wind or solar dedication ceremony invitation you've received, press 5. For Human resources, you'll need to hang up and call HR directly at 1-833-246-6347. Thank you." Here's our best tip to quickly get to a real person through their phone menu: You'll need to pick an option from 1-5 first, then just follow the prompts.
Avangrid runs the call center for this number, 503-796-7000, and they're available Monday through Friday from 9 am to 5 pm ET. To give you the quick answer, you should really try calling on a Friday. We came to this conclusion, and everything else we're about to tell you, after analyzing a sample of 28 calls made over the last 90 days using our free, web-based phone (you can find it above). It's important to understand the difference between 'busy times,' 'hold times,' and the actual 'best time to call.' When we talk about busy or less busy times, we're simply referring to the volume of calls coming in. The busiest times mean the most people are calling this Avangrid phone number (and, naturally, least busy times have fewer callers). However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Avangrid staff their call centers differently depending on the time of day and day of the week, so you might even experience a shorter wait on hold during their busiest periods. Ultimately, when we refer to the best time to call, we're talking about the ideal mix of lower call volume and shorter wait times.
Friday's the least busy day to call Avangrid; Tuesday is the busiest. This data comes from 28 calls made with our AI-powered, web-based phone over the last 90 days.
We found the shortest hold times are on Tuesday. On average, you'll wait longest in the queue on Thursday.
So, the best day to call Avangrid is Friday. It isn't the day with the shortest wait on hold, but we still recommend it because it offers an ideal combination of low call volume and short hold times. Plus, we believe Avangrid staffs their call center really well on Fridays.
You've got other ways to reach Avangrid customer service besides calling. We've listed the best options below, organized by method.
You can email customer service at corporatecommunications@avangrid.com. Just use this link or copy and paste it. We know emailing might not be your first choice, especially for urgent or time-sensitive issues. But email is a super common way to communicate, and Avangrid will reply our your email.
You can use this link to find customer service help on their website. Keep in mind, Avangrid customer service through their site is often a last (or even only) resort. It'll likely involve digging through help articles just to find a form to "submit" a problem, and it rarely leads to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's your only option.
We've got Avangrid's best phone number right here, complete with the current real-time wait time if you're on hold, and tools to help you skip those phone lines entirely to get right to an Avangrid agent. This particular phone number is considered Avangrid's best because 168 customers, just like you, have used it over the last 18 months and shared their feedback with us. Common issues handled by the customer care unit that answers calls to 503-796-7000 include and other customer service issues. Instead of trying to call Avangrid right away, it might be helpful to describe your issue to us first. That way, we can suggest the best way to get in touch with them, whether it's by phone, email, or their website. All in all, Avangrid only has 1 phone number. It's often tough to figure out the best way to speak with Avangrid representatives, which is why we started putting together all this information based on suggestions from the customer community. Please keep sharing your experiences so we can keep making this free resource even better. Just to be clear, CallHelpdesk doesn't offer call center services or handle customer support for Avangrid. The two organizations aren't related at all. What CallHelpdesk does is build free tools and share information to help customers dealing with companies like Avangrid. For bigger companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but completely bypass the waiting game to speak with a live human representative. We're constantly working on these tools to help customers like you (and us, too!) navigate those messy phone menus, long hold times, and all the confusion that comes with customer service. So long as you keep sharing this with your friends and loved ones, we'll definitely keep doing what we do.