This is Avista Utilities's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Avista Utilities agent. This phone number is Avista Utilities's best phone number because 1,764 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-227-9187 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call Avista Utilities first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Avista Utilities has 1 phone number. It's not always clear what is the best way to talk to Avista Utilities representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Avista Utilities. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Avista Utilities. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Why not try our free service? It'll call and talk to customer service for you, then send a report. Or, we have another free service that'll wait on hold and let you know when a human rep picks up. If neither of those sounds good, our team's also put together the phone menu for Avista Utilities below.
Let us handle calling Avista Utilities for you. Our AI will dial, navigate the phone menu, wait on hold, and even talk to customer service for you, completely free. You won't even need to figure out the various phone options. Learn more about us calling for you.
We can get a live person on the phone for you. Our free CallHelpdesk Phone can call, navigate the menus, and wait on hold for you, though you can always choose to do all the talking. We'll let you know when a representative is on the line and ready, so you won't have to worry about figuring out menu options or navigating that confusing phone maze. You can learn more about skipping the hold time. And of course, we totally get it if you'd rather do all the dialing, waiting, and talking yourself. All these free tools are completely optional. Our CallHelpdesk researchers routinely call this Avista Utilities phone number to keep tabs on their phone system. Here's how our research team describes how the Avista Utilities phone system usually greets callers: It asks, "Are you calling to report an emergency issue? Say 'yes' or press 1. Say 'no' or press 2." And here's our latest tip for navigating the phone menu to reach a real person as quickly as possible: When you hear the first menu, say "No." Then, say "More Options," and finally, "Representative."
Avista Utilities runs the call center for 800-227-9187. They're available Mon-Fri 7am-7pm and Sat 9am-5pm CT. The short answer? You should call on a Friday. This observation and the next section come from analyzing 294 calls made in the last 90 days with our free, web-based phone (see above).
When you use our free AI-powered phone to make calls, talk, wait on hold, or even navigate phone menus for you, you can also schedule that call with Avista Utilities for a time that works best for you, as long as they're open. We'll confirm you're ready before placing the call, just in case. That means you can pretty much "set it and forget it" ahead of time. So, go ahead and schedule your call with Avista Utilities! Now, an important note about busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're really just referring to the sheer volume of calls. The busiest times are when the most people are calling this Avista Utilities phone number; conversely, least busy times mean fewer people are calling. However, a high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Avista Utilities staff their call centers differently depending on the time of day and day of the week. So, you might even experience a shorter wait on hold during their busiest times. When we talk about the "best time to call," we're looking for that sweet spot: the optimal combination of lower call volume and shorter wait times.
Friday's typically the least busy day to call Avista Utilities. Thursday's the busiest. This is based on a sample of 294 calls made using our AI-powered, web-based phone in the last 90 days.
We've found Tuesday usually has the shortest hold times. On the flip side, Mondays generally see the longest average wait in the queue. But honestly, if you use our free call and talk for me or wait on hold for me service, you won't really need to worry about those average wait times. call and talk for me wait on hold for me.
The best day to call Avista Utilities is Friday. It's not the day with the shortest wait on hold in the phone system, but we still suggest it for its ideal combination of low call volume and short hold times. Plus, we believe Avista Utilities staffs the call center well on Friday.
Before calling Avista Utilities, if you've got a moment, we suggest you check out our problem-specific articles. They might answer questions like, "What are the payment options for my Avista Utilities bill?"
Avista Utilities provides a variety of convenient payment options. You can pay in several ways: online, by phone, mail, automatic bank drafts, or in-person at authorized locations. Their online portal makes paying your bill simple using a checking or savings account, credit or debit card, for a one-time payment or recurring ones. You can also call their automated phone service to pay using a checking or savings account or credit card. Don't forget you can mail your payment using the envelope with your bill, or visit one of Avista's authorized payment locations, including participating grocery stores and retailers. Avista Utilities provides flexible payment solutions to suit your preferences and make bill payments hassle-free.
Just click the link above for answers to nearly any Avista Utilities customer service question, including step-by-step guides for even the toughest issues. You can also describe a new problem and get instant answers. Here's a sample of recent Avista Utilities calls and their purpose. Do any sound like why you're calling? For example, Making payment arrangements ("I got enough to take care of this bill.") – that call lasted 8m 38s, Apr 26, 2024 6:49 PM. We pull information about why customers call Avista Utilities from issues they've reported to CallHelpdesk.
Besides calling, you've got other ways to reach Avista Utilities customer service. We've listed the best options below, categorized by type.
Online customer service support, often a last resort or even the only one, is available through Avista Utilities' website. This can mean digging through help articles just to find a form and 'be allowed' to submit a problem, rarely leading to a real-time conversation. That's why CallHelpdesk doesn't recommend it unless it's your only way.
Here's Avista Utilities's best phone number, including the current real-time wait and tools to skip lines to an agent. We know it's their best number because 1,764 customers, like you, used this contact info over the past 18 months and gave us feedback. Calling 800-227-9187 typically connects you to a team that helps with setting up service, booking/changing appointments, meter readings, canceling service, and other issues. Instead of calling Avista Utilities directly, tell us your issue first. We'll recommend the best way to contact them, by phone or web. Avista Utilities only has one phone number. It's often tough to know the best way to reach Avista Utilities reps. We compile this info based on suggestions from our customer community. Please keep sharing your experiences so we can keep improving this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Avista Utilities. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Avista Utilities. For larger companies, this includes tools like our CallHelpdesk Phone, letting you call and skip the wait to get a live human rep. We're constantly working on these tools to help customers like you (and us!) navigate frustrating phone menus, hold times, and customer service confusion. As long as you keep sharing this with friends and loved ones, we'll keep doing it.