This is Aviva's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Aviva agent. This phone number is Aviva's best phone number because 5,796 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-252-4467 include Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage and other customer service issues. Rather than trying to call Aviva first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat. In total, Aviva has 3 phone numbers. It's not always clear what is the best way to talk to Aviva representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for Aviva. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like Aviva. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
Mon-Thu 8am-5pm CST for Annuities help. Free tools: Talk for me, Skip the wait, Schedule my call.
Life Insurance Department hours: Mon-Thu, 8am-5pm CST. Free tools: Talk for me, Skip the wait, Schedule my call.
Why not try our free service? It'll call and talk to customer service for you, then send a report. Or, there's another free service that waits on hold and lets you know when a human rep picks up. If those aren't quite what you need, we've also documented Aviva's phone menu below.
We can call and talk to Aviva for you. Our AI-powered phone can dial, navigate menus, wait on hold, and even talk to customer service for you – all for free. You won't even need to figure out the path through all those phone options. Curious to learn more about how we can make these calls for you?
We can actually get a live person on the line for you. Our free CallHelpdesk Phone service can handle the calling, menu navigation, and even wait on hold for you. You're always welcome to do all the talking yourself, though. We'll let you know the moment a representative is on the line and ready to chat, so you won't have to stress about navigating confusing menus or getting lost in a phone maze. You can also learn how to skip the hold time entirely. Of course, we completely understand if you'd prefer to handle all the dialing, waiting, and talking on your own. Remember, all of these helpful, free tools are completely optional. Our CallHelpdesk researchers regularly call this Aviva phone number to keep our documentation of their phone system up-to-date. Here's our latest tip for navigating their phone menu and reaching a real person as quickly as possible: For help from Aviva Life & Annuity Company of New York.
Aviva's call center for 800-252-4467 is open Mon-Thu, 8am-5pm CT. So, the short answer is: you should call on a Tuesday. We figured this out by analyzing 214 calls made in the last 90 days using our free, web-based phone (see above).
Our free AI-powered phone can call, talk, wait on hold, or even navigate for you. You can also schedule your Aviva call for a time they're open and convenient for you. We'll confirm you're ready before placing the call, just in case. So you can truly "set it and forget it" ahead of time. Planning to schedule a call with Aviva? Here's an important note on busy times, hold times, and the best time to call. When we talk about busy or less busy times, we're referring to the volume of calls. The busiest times are when the most people are calling this Aviva phone number, while fewer people call during less busy times. However, this high call volume doesn't necessarily mean you'll have a long hold time when you call. Companies like Aviva staff their call centers differently based on the time of day and day of the week. So, you might find a shorter wait on hold even during the busiest times. When we talk about the best time to call, we mean the optimal combination of lower call volume and shorter wait times.
To give you an idea, Tuesday is the quietest day to call Aviva. On the flip side, Monday is the busiest, seeing 81% more phone calls on average. We've based this information on a sample of 214 calls made with our AI-powered, web-based phone over the last 90 days.
We've found the shortest hold times are on Thursday. The longest average wait in the queue is on Friday. But you don't really need to worry about average wait times if you use our free call and talk for me or wait on hold for me service. call and talk for me wait on hold for me
So, Tuesday's the best day to call Aviva. It's not the day with the absolute shortest wait on hold, but we still recommend it for its ideal mix of low call volume and short hold times. We also think Aviva staffs the call center really well on Tuesday.
If you've got time for a quick read before calling Aviva, we recommend checking out our problem-specific articles. What discounts are available for Aviva customers?
At Aviva, we offer lots of discounts to reward our customers. We know saving money matters, and we provide great coverage and service too. For instance, our multi-policy discount helps you save when you bundle policies like home and auto. We also have a safe driver discount, giving lower premiums to those with a clean driving record. Aviva also has loyalty discounts for long-term policyholders, thanking you for your trust. Plus, we offer discounts for students with good grades, because we believe in supporting education. These are just some ways Aviva puts our customers' financial well-being first. Contact us today to ask about our discounts and find the best policy for your needs. So, what insurance products does Aviva offer?
Aviva offers a ton of insurance options, whether you're looking for personal coverage or something for your business. If you're looking for personal insurance, they cover things like your home, car, travel, health, life, and even critical illness. They've got comprehensive packages, all designed to fit your specific needs and budget. Plus, Aviva provides lots of insurance choices for businesses, including property and liability coverage, fleet insurance, professional indemnity, and employee benefits. They really work hand-in-hand with customers to get what they need, offering a personalized approach to finding the right insurance solutions. With Aviva, you can totally relax knowing you're protected from all sorts of risks and uncertainties, with the backing of a well-known and trusted insurance provider. So, what payment options are there for Aviva policies?
Aviva offers plenty of payment options to fit what you need. You can pay your premiums yearly, twice a year, every quarter, or with monthly installments. For yearly or semi-annual payments, you've got options: use a credit or debit card, an ACH (automated clearing house) transfer, or send a check. But for quarterly or monthly payments, it's just credit/debit cards or ACH transfers. Aviva also offers convenient automatic payments; you can set up recurring payments from your chosen method. With all these choices, Aviva makes sure you can pick the payment method that truly fits your life and your budget. Top Aviva customer service problems
Just click the link above to get answers to almost any Aviva customer service question, including step-by-step guides for even the trickiest issues. You can also describe a new problem, and we'll get you answers instantly. We get insights into why people call Aviva from issues customers have reported to CallHelpdesk. These are Aviva issues reported to CallHelpdesk.
Besides calling, you can reach Aviva customer service in other ways. We've listed the best options below, organized by medium.
Go ahead and click 'Chat with us'! If phone customer service isn't available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling. Luckily, Aviva provides this option.
Here's Aviva's best phone number, along with the current real-time wait on hold and handy tools to help you skip those phone lines and get straight to an Aviva agent. We know it's their best because 5,796 customers, just like you, have used this number over the last 18 months and shared their feedback with us. When you call 800-252-4467, you'll typically get help with common issues like getting insurance, making or chasing a claim, coverage questions, overcharges or strange charges, renewing coverage, and other general customer service needs. Instead of calling Aviva right away, try telling us about your issue first; we might be able to recommend the best way to reach them, whether by phone or chat. In total, Aviva has 3 phone numbers. It's not always clear how best to talk to Aviva representatives, which is why we started putting all this information together, based on suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource. Just so you know, CallHelpdesk doesn't provide call center services or customer support for Aviva. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like Aviva. For big companies, that includes tools like our CallHelpdesk Phone, which lets you call a company but skip waiting on hold for a live human rep. We're always working on these tools to help customers like you (and us!) navigate those messy phone menus, long hold times, and general customer service confusion. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.