To place a new order, or speak to a product specialist to help us locate your orders so we can provide with the best service possible. Please enter your order number followed by the pound sign."
For order status, returns, and general inquiries on orders already placed, press one. To place a new order or speak to a product specialist, press two. If you have an account with our government, educational If you To repeat these options, press nine."
To place a new order or speak to a product specialist for photography, lighting, and optics, press one. Video cameras, lighting and accessories, drones and surveillance, press two."
This is B&H Photo Video's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a B&H Photo Video agent. This phone number is B&H Photo Video's best phone number because 606 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-221-5743 include and other customer service issues. Rather than trying to call B&H Photo Video first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web. In total, B&H Photo Video has 1 phone number. It's not always clear what is the best way to talk to B&H Photo Video representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for B&H Photo Video. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like B&H Photo Video. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could use our free service that'll call and talk to customer service for you, then send you a report. Or, there's our other free service that'll wait on hold and tell you when a human rep's on the line. But if those options don't appeal to you, our team's also documented the phone menu for B&H Photo Video below.
We'll call and chat with B&H Photo Video for you. Our AI phone can dial, navigate menus, wait on hold, and even speak with customer service for you, all for free. You won't even need to learn your way through all those phone options. Want to see how we can call for you?
We can get a live person on the phone for you. Our free CallHelpdesk Phone can call, navigate the menus, and wait on hold for you, but you're welcome to do all the talking yourself. We'll let you know once a representative is on the line and ready to chat, so you won't have to worry about navigating confusing menus. Want to learn more about skipping the hold time? Of course, we totally get it if you'd rather do all the dialing, waiting, and speaking on your own. Remember, all these free tools are optional. Our CallHelpdesk researchers regularly call the B&H Photo Video phone number to document their system. Here's how our team describes the B&H Photo Video phone system's greeting: "Order status, returns or for general questions press 1. To place new order or speak to agent press 2. If you have an account with our department educational Institution press 3" And here's our latest tip for getting to a real person on the phone fastest: You'll need to choose an option from 1-3, then follow the prompts. We've included some clips from B&H Photo Video's phone menus and tips below, giving you a sneak peek at what to expect when you call. We've also pointed out why each one is important.
Welcome to the B and H customer service department. For anything about an order you've already placedâlike its status, returns, or general questionsâpress one. If you want to place a new order or speak to a product specialist, press two.
You've reached B and H customer service. If you're calling about an existing orderâfor status, returns, or general inquiriesâplease press one. To place a new order, or if you'd like to speak with a product specialist who can help us locate your orders and provide you with the best service possible. Please enter your order number, followed by the pound sign.
Welcome to the B and H customer service department. Sorry, I didn't catch that. For order status, returns, or general questions about orders you've already placed, press one. To place a new order or speak with a product specialist, press two. If you have an account with our government, educational If you To repeat these options, press nine.
For home entertainment and portable electronics, go ahead and press five. If you're looking to place a new order or speak with a product specialist about photography, lighting, and optics, press one. And for video cameras, lighting and accessories, drones, or surveillance, press two.
B&H Photo Video runs their call center for 800-221-5743; it's open Mon-Sun, 9am-7pm ET. The short answer? You should call on a Friday. We've based this finding, and the next part, on analyzing 123 calls made over the last 90 days with our free, web-based phone (see above).
With our free AI-powered phone, you can do more than just make calls, wait on hold, or navigate menus. You can also schedule a call with B&H Photo Video for a time that works for you, as long as they're open. Don't worry, we'll confirm you're ready before we actually place the call, just in case. It means you can truly "set it and forget it" well in advance. So go ahead and schedule a call with B&H Photo Video. Here's something important to keep in mind: let's talk about busy times, hold times, and what we mean by the 'best time to call'. When we talk about 'busy' or 'less busy' times, we're really just referring to how many calls are coming in. Basically, the busiest times are when the most people are calling this B&H Photo Video phone number, and the least busy times are when fewer people are calling. But just because there's a high volume of calls doesn't automatically mean you'll be waiting on hold for ages. Companies like B&H Photo Video often staff their call centers differently throughout the day and week. So, you might actually find yourself with a shorter wait time even during the busiest periods. And when we mention the 'best time to call,' we're talking about that sweet spot: the ideal mix of fewer calls coming in and shorter wait times for you.
Saturday is the quietest day to call B&H Photo Video. Wednesdays are their busiest, averaging 480% more calls. We based this on 123 calls made with our AI-powered, web-based phone over the last 90 days. So, Wed's busiest, Sat's quietest.
We've found that Tuesday has the shortest hold times. On average, the longest wait in the queue happens on Wednesday. But honestly, if you use our free call and talk for me or wait on hold for me service, you don't really need to worry about average wait times. call and talk for me wait on hold for me
So, it's clear the best day to call B&H Photo Video is Friday.
Ever wonder what kinds of things people call B&H Photo Video about? Hereâs a quick look at some recent calls and their purpose. See if any of these sound like why you're trying to reach us! A customer needed ball head troubleshooting, explaining, "I just can't get the ball head to move, which is kinda weird." That call lasted 5m 36s on Jul 30, 2024, at 9:12 PM. We also had a return request for the wrong item when someone said, "My husband ordered the wrong photo backdrop holder kit for Mother's Day and I need to return it." This took 4m 56s on Jun 30, 2024, at 6:38 PM. Someone called about a shipping status inquiry: "I purchased something last week and it hasn't shipped yet." That was a 3m 29s call on Jun 17, 2024, at 4:01 PM. An inquiry about a camera went like this: "Hey, do you sell the new Fuji x one hundred v and when will it be available?" That conversation lasted 11m 48s on Jun 17, 2024, at 3:40 PM. Another customer had an order inquiry for a Leica camera, asking, "I ordered the Leica Luminess eight in black, but I want it in silver instead, can I get it in silver?" We spent 5m 12s on that call on Jun 17, 2024, at 2:18 PM. Then there was a technical monitor connection issue where someone reported, "I'm having trouble with the SDI outputs, like, it's not getting the signal from the other monitor." This was a longer call, 24m 52s, on May 27, 2024, at 8:02 PM. A customer also called about lens mount compatibility, stating, "I want a mount or adapter that connects my vintage Sigma lens to my Canon camera, as the current mount does not fit." That discussion lasted 16m 36s on Feb 1, 2024, at 3:31 PM. And we even received a request for a video call with someone saying, "I wanted to talk with somebody via video just so I could see him face to face." This quick chat lasted 2m 32s on Jan 9, 2024, at 3:50 PM. All the information about why customers call B&H Photo Video is pulled directly from issues theyâve reported to CallHelpdesk.
Besides calling, you can contact B&H Photo Video customer service in other ways. We've listed the best options below, grouped by type.
If you can't reach phone support or wait times are long, many folks find "Live Chat" a great alternative. Some even prefer it over calling! Just click "Live Chat" at the bottom of the page. Luckily, B&H Photo Video offers this option.
You can use this link to submit your issue online, but accessing B&H Photo Video customer service through their website is often a last, or sometimes the only, resort. It usually means you'll dig through help articles before finding a form to "be allowed" to submit a problem to their team. This rarely leads to a real-time conversation, which is why CallHelpdesk doesn't recommend it unless it's your only option.
Okay, here it is: B&H Photo Video's very best phone number! We're also providing the current wait time if you need to call, along with some handy tools to help you bypass those phone lines and get straight to a B&H Photo Video agent. We're confident this is their top number because 606 customers, just like you, have used this contact info over the past 18 months and shared their feedback with us. When you call 800-221-5743, you'll likely be reaching their customer care unit, which typically handles common customer service issues and other general inquiries. Before you call B&H Photo Video, we suggest you tell us a bit about your problem first. Once we understand your specific situation, we might be able to recommend the best way to reach them, whether that's by phone, chat, or even through their website. Just so you know, B&H Photo Video only has 1 phone number in total. It can often be tricky figuring out the most effective way to speak with B&H Photo Video representatives, which is precisely why we started putting all this information together, based entirely on suggestions from our customer community. Please keep sharing your experiences; your input is invaluable as we strive to continuously improve this free resource for everyone. Now, just to be clear, CallHelpdesk doesn't actually provide any call center services or customer support operations for B&H Photo Video. The two organizations are completely unrelated. What CallHelpdesk does is build free tools and share helpful information to assist customers of various companies, including B&H Photo Video. For larger companies, this often means creating special tools like our CallHelpdesk Phone. This clever feature lets you dial a company but completely skip the frustrating part where you're stuck waiting on hold to finally speak with a live human representative. We're constantly working on improving these tools, aiming to help folks like you (and honestly, ourselves too!) navigate those often messy phone menus, lengthy hold times, and the general confusion that can come with customer service interactions. And as long as you keep spreading the word and sharing this resource with your friends and loved ones, we'll keep right on doing what we do!