ACH verification, outgoing wires, payments from other financial institutions, and Zelle access. Press one to receive the text message to the number you are calling from now."
Please be aware, this call may be monitored or recorded. Cara s In a few words, please tell me how I can help you."
Please be aware this call may be recorded for quality and training purposes. Please enter your member number followed by pound."
This is BCU's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a BCU agent. This phone number is BCU's best phone number because 2,430 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-388-7000 include and other customer service issues. Rather than trying to call BCU first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, BCU has 1 phone number. It's not always clear what is the best way to talk to BCU representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
CallHelpdesk does not provide call center services or customer support operations for BCU. The two organizations are not related. CallHelpdesk builds free tools and shares information to help customers of companies like BCU. For large companies that includes tools such as our CallHelpdesk Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.
You could try our free service that calls customer service, talks to them for you, and sends a report. We also have a free service that waits on hold and tells you when a human rep is on the line. If those don't appeal, though, our team has also documented the BCU phone menu below.
We'll call and chat with BCU for you. Our AI can dial, navigate phone menus, wait on hold, and even speak with customer service for you, completely free. You won't even need to learn the various phone options. Learn more about us calling for you.
We can connect you directly with a live person. Our free CallHelpdesk Phone service can even dial, navigate menus, and wait on hold for you, but you're always free to do all the talking yourself. We'll let you know the instant a rep is ready to speak, so you won't have to worry about confusing menu options or getting lost in the system. Want to learn how to skip the hold time? Of course, we totally understand if you prefer to handle all the dialing, waiting, and talking yourself. All these free tools are completely optional. CallHelpdesk researchers regularly call this BCU phone number to document their phone system. Here's our latest, fastest tip to get to a real person through their phone menu: Calling this BCU number should connect you directly to a human. Below are some clips from BCU's phone menus and tips to give you an idea of what you'll encounter when you call. We've also highlighted why they're important.
We really appreciate your call. If you'd like to skip the wait, our chat feature is available, or you can hold for an agent. Thanks for choosing VCU. Please remember, standard message and data rates apply. Our virtual assistant can't help with these requests: ACH verification, outgoing wires, payments from other financial institutions, and Zelle access. Press one now to get a text message sent to the number you're calling from.
Welcome to VCU! We're all about putting our members first. Just so you know, this call might be monitored or recorded. Cara s, could you tell me in a few words how I can help?
Based on what you've provided, I think you'll want to speak with member relations. Is that right? I'll connect you to the next available agent, please hold. Just a heads-up, this call may be recorded for quality and training purposes. Could you please enter your member number, followed by the pound key?
You can simply say, "I want to apply for a loan or mortgage," or "I have questions about a transaction on my account." This is from a BCU call on Wednesday, May 29, 2024, at 7:28 PM. Actually, much of the info here is extra since this BCU phone number goes straight to a real person. They keep the line well-staffed, so expect a very short wait, or no wait at all, if you're calling during business hours. We haven't heard of any phone menus you'd hit when calling either.
BCU operates the call center for 800-388-7000, though they're only open Mon-Wed from 8am-5pm ET. The short answer? You should call on a Friday. This finding, and what's next, comes from analyzing 405 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call, talk, wait on hold, or navigate for you, you can also schedule that call with BCU for a time that works best for you and when they're open. We'll confirm you're ready before placing the call, just in case. That means you can "set it and forget it" beforehand. Schedule a call with BCU. An important note about busy times, hold times, and the best time to call: When we talk about busy or less busy times, we're really talking about the volume of calls coming in. The busiest times are when the most people are calling this BCU phone number (and least busy times mean fewer people are calling). But a high call volume doesn't necessarily mean you'll have a long hold time. Companies like BCU staff their call centers differently depending on the time of day and day of the week, so you might actually have a shorter wait on hold even during the busiest times. So, when we mention the best time to call, we're talking about that sweet spot: the optimal combination of lower call volume and shorter wait times.
Friday's the least busy day to call BCU, but Thursday's the busiest. This is all based on a sample of 405 calls made with our AI-powered, web-based phone in the last 90 days.
We've found that Tuesday has the shortest hold times. Thursday usually has the longest wait in the queue on average. But honestly, if you're using our free call and talk for me or wait on hold for me service, you don't really need to worry about those average wait times. call and talk for me wait on hold for me
So, Friday's your best bet for calling BCU. While it's not the day with the absolute shortest hold time, we still recommend it for its great mix of low call volume and quick waits. Plus, we think BCU staffs their call center well on Fridays. Again, keep in mind this phone number doesn't have a phone menu or long waits. They usually pick up right away if you call during their opening hours. Any wait you do have is typically very short.
If you've got a moment to read before calling BCU, we suggest checking out our articles on common issues. What accounts does BCU offer?
BCU has a great range of accounts to fit all your financial needs. You'll find checking, savings, money market accounts, and certificates of deposit (CDs). With BCU checking, members get online banking, mobile banking, and debit cards for easy transactions. Savings accounts help you grow funds with competitive interest rates. Money market accounts offer higher interest rates while still letting you access your funds. Plus, BCU's CDs provide fixed interest rates for specific terms, helping you save for particular goals. Ultimately, BCU's accounts offer flexibility, growth, and stability for managing your finances. So, what are the fees associated with BCU accounts and services?
BCU offers various accounts and services, each with its own fees. Our checking accounts have a $5 monthly maintenance fee, but it's waivable if you meet certain criteria, such as maintaining a minimum balance or having direct deposits. Good news: our savings accounts don't have monthly fees. Our loan and credit card services have separate fees that vary by product, like origination or annual fees. We also offer other services, like wire transfers and overdraft protection, and these have fees too. Want a detailed breakdown of all the fees? We recommend checking our fee schedule on our website or calling our customer service representatives – they'll be happy to help. What is the routing number for BCU?
BCU, or Baxter Credit Union, uses a unique 9-digit routing number. It's how the financial institution gets identified for all sorts of transactions, like direct deposits, electronic payments, and wire transfers. Specifically, BCU's routing number is 271992400. Just remember, routing numbers can vary based on the region or branch where you opened your account. So, it's always a good idea to double-check the correct one on the official BCU website or by calling their customer service. Getting the right routing number ensures your transactions go through smoothly and quickly, helping you avoid any unnecessary delays or errors. Top BCU customer service problems
Looking for answers to your BCU customer service questions? Just click the link above! You'll find solutions to almost anything, including step-by-step guides for even the most complex issues. You can also describe a new problem and get instant answers. Below, we've shared some examples of recent calls to BCU and what they were about. Does your reason for calling sound similar to any of these? Card declined assistance: "I just tried to use my card, and it said it was declined." (This call was 6m long, Sep 20, 2024 at 8:57 PM). Inquiry about deposit time: "I'm trying to get some information about a deposit that was made into my account approximately two weeks ago." (One call lasted 5m 44s on Sep 18, 2024 at 6:26 PM; another was 1m 39s on Aug 16, 2024 at 4:45 PM).
Here's BCU's best phone number, along with the real-time wait on hold and tools to help you skip the lines and get straight to an agent. We know it's their best number because 2,430 customers like you used it over the last 18 months and gave us feedback. The customer care unit at 800-388-7000 typically handles common problems and other customer service issues. Instead of calling BCU right away, tell us your issue first. We might then recommend the best way to contact them by phone. BCU only has 1 phone number in total. It's often unclear how best to reach BCU representatives, so we compiled this info from customer community suggestions. Please keep sharing your experiences; it helps us improve this free resource. CallHelpdesk doesn't provide call center services or customer support for BCU. The two organizations aren't related. CallHelpdesk builds free tools and shares information to help customers of companies like BCU. For large companies, that includes tools like our CallHelpdesk Phone, which lets you call but skip waiting on hold for a live human rep. We're constantly improving these tools to help customers like you (and us!) navigate messy phone menus, hold times, and customer service confusion. As long as you keep sharing it with friends and loved ones, we'll keep doing it.